OnePlus has made some missteps in the last year as it slowly rolled out the OnePlus One. For those who were able to buy the invite-only phone, the lacking customer service was a common complaint. According to a new post on the OnePlus blog, they've been working to fix that and have made good progress. So if you could please stop yelling at them, they'd appreciate it.
The long waits to have issues addressed irked a great many buyers in recent months, reaching about 200 hours for a first reply late last year.
OnePlus Says It Has Dramatically Improved Customer Service In Response To Your Feedback/Yelling was written by the awesome team at Android Police.
from Android Police - Android News, Apps, Games, Phones, Tablets http://ift.tt/1IUN1VD